Reporting your guests to SES.Hospedajes, step by step
What the law says, which details you must report, the deadline, the fines the law provides for and the mistakes that keep happening. With the official sources linked and the date we checked them.
This guide is for orientation only: it is not legal advice, and both the rules and the portal can change. We read Royal Decree 933/2021 and Organic Law 4/2015 on the official gazette (BOE) on 9 October 2026 and checked the same day that the SES.Hospedajes portal responds. What we could not confirm against the Ministry's own pages, and we say so where it applies, are the details of the registration procedure, which did not load from where we tried. Before you act, confirm everything with the official sources below. The official texts are in Spanish.
What the rule says in a few lines
Royal Decree 933/2021 of 26 October sets the record-keeping and reporting duties of people who run accommodation and vehicle rental businesses. It was published in the BOE on 27 October 2021, and the reporting duties have applied since 2 January 2023. Article 2.3 addresses natural or legal persons who carry out or intermediate in those activities, which covers a holiday let or a country house whether it is run by a company or by an individual.
The decree mentions Order INT/1922/2003, the earlier rule on guest registers and arrival forms, and according to the consolidated BOE text that order stays in force where it does not contradict the decree. You do not need to read it to comply, but it helps to know it exists in case an adviser cites it.
24 hmaximum time to report, counted from the booking or contract and from the start of the service (article 6.3)
Step 1. Register before you start
Article 6.1 and 6.2 require a prior notification: before starting the activity, within ten days of the administrative formalities that apply and in any case before actually operating. Any later change has to be notified again. The official portal where all this is handled is https://hospedajes.ses.mir.es/hospedajes-web/.
We could not check the details of the registration (how you identify yourself, which codes you receive) on the Ministry's website today. What third-party guides say, and what you should verify on the portal, is that the owner is registered first, then each property, and that each one receives its own codes for reporting. If you are a foreign owner, look at this point early: electronic identification is what most often holds back people who do not live in Spain, and an adviser in Spain can handle it for you.
Step 2. The details of each traveller
The required data is listed in the annexes of the decree. For professional accommodation (annex I) it comes down to the business and the property, each traveller, and the transaction. For the traveller: identity, identity document, nationality, date of birth, place of residence, contact details, number of travellers and, where there are minors, the relationship between them. For the transaction: the contract, check-in and check-out dates, the property and the means of payment. For non-professional accommodation (annex I.B) the data is similar, with the owner of the property instead of the business.
- Full name exactly as it appears on the document. Article 4.3 makes the accommodation provider responsible for the accuracy of the data, which must match the documents the traveller shows.
- Document type and number. On a Spanish DNI or NIE the final letter is calculated from the number, so a typing error can be caught before sending.
- Nationality and date of birth.
- Place of residence and contact details.
- Check-in and check-out dates, and number of travellers.
- Relationship to the group when minors are present.
In a group, the form is not signed only by whoever made the booking. Article 4.2 says it is signed by everyone over fourteen who uses the service, and that the details of children under fourteen are given by the adult travelling with them. In a house for a large group this means collecting details from every adult, not only from the person who booked.
Step 3. The 24-hour deadline
Article 6.3 requires the data to be transmitted immediately and at the latest within 24 hours. The important point is that the text names two moments: the booking or signing of the contract (or its cancellation), and the start of the contracted services. So it is not only the arrival day: reporting the booking has its own clock. Exactly how the data is split between the two submissions is something to confirm on the portal, where the content of each report is set out.
Step 4. How it is sent
Article 6.4 says reports are made by electronic means, with one exception: non-professional accommodation may use non-electronic means. In practice, according to third-party guides that we could not check against the Ministry, the portal lets you enter the data by hand and there is also a web service so that software can send it for you. If you use software, ask the vendor whether it really submits to SES.Hospedajes or only prepares the data, because those are two different things.
Keeping the data
Article 5.3 requires the register data to be kept for three years from the end of the service. Article 5.4 exempts non-professional accommodation from keeping the register and storing the data, but not from reporting.
What happens if you do not report
Organic Law 4/2015 lists accommodation among the activities subject to documentary records (article 25.1) and classes the lack of the required records as a serious infringement (article 36.20). Article 39.1 sets serious fines between 601 and 30,000 euros, in three bands: 601 to 10,400, 10,401 to 20,200 and 20,201 to 30,000. Minor infringements run from 100 to 600 euros and very serious ones from 30,001 to 600,000. We cannot tell you which band a particular delay would fall into, because the authority decides.
Mistakes that keep happening
- Leaving the form until the end of arrival day and finding out that somebody in the group has not sent their document.
- Copying a document number wrongly by hand. It is the silliest mistake and the easiest to avoid.
- Thinking the traveller report is the only formality. It is separate from the tourist rental registration of your autonomous community, which has its own rules.
- Trusting that software submits the data without checking on the portal.
- Forgetting minors or not recording their relationship to an adult.
- Not reporting a change to the property's details.
What StaySuite does today, and what it does not
We will say it plainly: StaySuite does not send anything to SES.Hospedajes. It gives you the form for the guest to fill in from their phone and the place where you see and export the data; you submit it yourself on SES.Hospedajes.
What we did check in the code on 9 October 2026 are the validation rules, which run in the form the guest fills in: they check the final letter of a DNI and NIE, accept a passport in an open format because every country has its own, require the relationship when the traveller is a minor on the day of arrival and reject impossible dates of birth. For children under 14, the document and contact details are optional (the accompanying adult provides them), but their usual address is still required.
The steps in StaySuite
- Open the "Parte de viajeros" section of the dashboard (app.staysuite.pro/guest-registrations). Each booking or accepted request shows its status: no link, pending, complete or sent.
- On the booking, press "Crear enlace para el huésped" (create a link for the guest). Each booking gets its own link.
- Copy the link and share it with the guest through whatever channel you already use with them. The form is available in Spanish, English, German and French, shows the data protection (GDPR) notice and stores what is submitted encrypted.
- When the guest submits it, the booking moves to complete and "Ver datos" shows each traveller's record. You can reopen the form with a new link if someone is missing.
- Download the CSV (it has the columns of annex I of Royal Decree 933/2021) or use "Imprimir o guardar PDF" on the booking view.
- Report the data on SES.Hospedajes (https://hospedajes.ses.mir.es/hospedajes-web/). The CSV is not the portal's upload file, because we could not verify that format: use it to copy the data, do not upload it as it is. You submit it; StaySuite does not do it for you.
- If your activity is non-professional, press "Parte enviado a SES.Hospedajes" once you have reported it: the travellers' data is deleted and only a record that they existed remains. If you do not, it is deleted 30 days after departure (article 5.4). If it is professional, it is kept for three years.
Frequently asked questions
How long do I have to report my guests? Article 6.3 of Royal Decree 933/2021 says the report is made immediately and in any case within 24 hours. The clock is tied to two moments: the booking or signing of the contract (or its cancellation), and the start of the service, that is, the guest's arrival.
Do children have to be reported? Yes, every person staying has to be reported. Article 4.2 says the check-in form is signed by everyone over fourteen, and that the details of children under fourteen are given by the adult travelling with them. For minors the relationship to that adult is also asked for.
I only rent out one house and I am not a professional. Does this apply to me? Article 5.4 exempts non-professional accommodation providers from keeping the register and storing the data, but not from reporting. Whether you fall into that category depends on your own situation, so confirm it with a local adviser or with the Ministry.
How long must the data be kept? Article 5.3 sets three years from the end of the service for those who must keep the register.
What is the fine for not reporting? Organic Law 4/2015 treats the lack of the registers required for these activities as a serious infringement (article 36.20), and serious fines run from 601 to 30,000 euros (article 39.1). The authority decides the exact amount in each case.
Does StaySuite send the report to SES.Hospedajes? No. StaySuite does not send anything to SES.Hospedajes: you submit it yourself on the Ministry's portal. What it does do is give you one link per booking with a form where the guest fills in their details from their phone, validate them and show them in the dashboard, so you can export them as CSV or print them and report them yourself on the portal.
This guide is for orientation and does not replace professional advice. Checked against the linked sources on 9 October 2026.