One property
For a house, a flat or a single holiday let.
Pioneer price
29 €/month59 €/month
30 € a month less than the standard rate · Until 31 December 2026
34,80 €/month paying monthly
Charged as 348 € once a year
Booking requests arrive while you sleep.
StaySuite answers your guests in their own language at any hour, reads your Airbnb and Booking calendars and publishes yours back to them, and takes direct booking requests with no commission to anyone. For the guest report (parte de viajeros), one link per booking with a form where the guest fills in their details from their phone, and a step-by-step guide. You submit it to SES.Hospedajes yourself.
From a single flat to twenty. No minimum term and no commission per booking.
JulyCasa del Roble · La Alberca
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Four nights, booking requestThe Weber family · two adults, two children
Guten Abend! Ist die Casa del Roble vom 16. bis 20. Juli frei? Wir kommen mit zwei Kindern.
Guten Abend, Frau Weber. Gern nehme ich Ihre Anfrage für den 16. bis 20. Juli auf: Die Eigentümerin bestätigt Ihnen Verfügbarkeit und Preis. Darf ich dafür Ihre Telefonnummer haben?
03:12 · request taken without waking anyone
Talk to it now, right here
This isn't a video or a recording: it's the same assistant that would answer at your holiday let. Ask it what a guest would ask, or ask it about pricing and what it does.
StaySuite
Free, no details required
Ask it what a guest would ask, or anything you want to know about the service. Microphone permission is needed. It introduces itself as an AI assistant in the first sentence, because the EU AI Act has required this since August, and because it works better than pretending otherwise.
Try it on your phone
Does it sound like a machine? Let our AI agent call you and judge for yourself
We call you in 30 seconds and explain StaySuite in your language. No endless forms, no waiting.
The guest doesn't message one place. They message three.
They've got three tabs open with three similar properties for the same dates, and they ask the same question in each one. They book with whoever answers, not with the prettiest listing. And more often than not, they're asking at eleven at night, because that's when they finally sit down to plan the trip.
If you run the place yourself, eleven at night is when you're having dinner, or asleep, or getting the house ready for tomorrow's check-in. That's normal, and it's what costs you the nights.
Read how it works4 minOf every booking, one night in six goes to the platform.
Airbnb charges the host 15.5% of the subtotal since it unified its fee. Booking runs between 12% and 18%. On a house that lets for €1,200 a week, that's nearly €200 that never comes back.
This isn't about dropping the platforms: they bring guests you'd never reach otherwise. It's about making sure the ones who already know you, the ones who come back, and the ones who found you on Google book directly on your own website, and that answering them doesn't cost you the booking.
- 15.5%
- what Airbnb takes from the host on every booking
- 57%
- of stays in Spain are three nights or fewer: more check-ins, more messages
- 24h
- is how long you have to report each guest to SES.Hospedajes, with fines of up to €30,000 (Organic Law 4/2015, art. 39.1)
Rates published by Airbnb and Booking, 2026. Lodgify report on the Spanish market, 2026. Real Decreto 933/2021.
Phone, voice and chat, one assistant
The guest calls, or speaks from their browser without giving a number. Behind it is the same assistant, with your properties in its head, and every conversation lands in your panel with its channel noted, its recording and its summary.
Phone call
Answers when you can't, searches your properties and takes the booking request with dates, guests and contact. It checks the calendar to see whether the dates are free and what they would cost, but it doesn't confirm bookings or take payment: the request is yours to decide.
Call from the browser
You talk straight from the browser, no dialling and no phone number given. It's the one you can try on this very website.
Chat
A text chat with the same assistant, for whoever would rather write. You can try it on this website too.
SMS and email
With the guest's go-ahead, it sends the listing that suits them by SMS or by email.
This is how it looks in the chat. It's an example conversation with a fictitious property.
Casa del Roble · La AlbercaAI assistant · online
Good evening, are you free from 12 to 16 July? We're two adults and two children.23:07
Good evening. I'm the AI assistant of Casa del Roble. According to the calendar those four nights are free, and they would cost €1,240 including cleaning and tourist tax, with the deposit on top. I'll pass on your request and Marta, the owner, will confirm it. Could I have a phone number or an email?23:07
My email is katrin@correo.example. Can we arrive late, around eleven?23:09
Marta confirms the arrival time. I've passed your request for 12 to 16 July for four people, at the price I gave you, and she'll confirm it tomorrow morning.23:09
Perfect, thank you. Katrin Weber.23:11
Thank you, Katrin. It stays as a pending request: it isn't booked yet.23:11
And you get, at the same time: the request in your panel and in your email, to accept or decline, and the full conversation.
Read how it works4 minIt answers in the guest's language
It isn't a translated script you have to pick before you start: its instruction is to answer in the language the guest speaks to it in. We don't promise a fixed list of languages; try it with the assistant on this website.
ESHola, ¿la casa está libre del 12 al 16 de julio?
ESBuenas noches. Soy el asistente de inteligencia artificial de la Casa del Roble. Déjame mirar el calendario. Según el calendario esas noches están libres. Te paso la solicitud a la propietaria y ella te lo confirma.
No language to pick before you start
DEEntschuldigung, können wir auf Deutsch weitermachen? Mein Spanisch ist nicht gut.
DENatürlich. Ich gebe Ihre Anfrage für den 12. bis 16. Juli an die Eigentümerin weiter, die Ihnen Verfügbarkeit und Preis bestätigt. Reisen Sie mit Kindern an?
Every conversation stays in your panel with its recording, its transcript and its summary.
Read how it works4 minFive steps, and it's up and running
You don't have to drop the platforms or change how you work. Each step leaves something up and running, and the one before it is already paying off while the next one gets set up.
Your website, with your properties and contact
Photos, a description and, on each property's page, a "Check dates" form: the guest sees whether the dates are free according to your calendar and the price with a breakdown, and if they are, sends you the request. The assistant also takes requests over the phone. They land in your panel and you accept or decline them. What you charge the guest is entirely yours, no one's commission.
The calendar, cross-checked with the platforms
We read the iCal calendar from Airbnb, Booking, Vrbo or your rural-tourism platform roughly every 20 minutes and block those nights here, and we publish yours so they block your dates too. It is not a real-time channel manager: here the delay is minutes, and each platform re-reads our calendar at its own pace, which can be hours. If an imported calendar has gone more than three hours without being read properly, the assistant and the website do not say the dates are free: they say they cannot check right now.
Requests, in your panel
Each booking request reaches your panel and your email with the dates and the contact, and flags it if those nights are already taken by a booking, a block or an Airbnb or Booking date. You accept or decline.
The assistant answering the phone
It answers in the guest's language, searches your properties, checks the calendar for free dates and tells the guest what they would cost with your seasons. It takes the request and sends the listing by SMS or email. It never confirms a booking.
The guest report, chained to the booking
You create one link per booking and the guest fills in their details from their phone, with a data protection notice. You see them in the dashboard, export them and report them on SES.Hospedajes within twenty-four hours: StaySuite does not send them for you.
What it does, in order of what it takes off your plate
Answers your guests
By phone, whenever they call and in their language. It answers from what's on the listing (are dogs allowed, how to get there) and checks the calendar for free dates and the price, and takes the booking request. What it doesn't know, it notes down for you to confirm.
Your website, with your properties
Your properties with photos, a description and a "Check dates" form that says whether the dates are free according to the calendar and what they would cost. Requests, including those the assistant takes, land in your panel, where you accept or decline them. No commission per booking: what you charge the guest is yours.
Reads and publishes the platform calendars
Reads the iCal calendar from Airbnb, Booking, Vrbo or your rural-tourism platform roughly every 20 minutes and blocks those nights, and publishes yours so they block your dates too. It is not a real-time channel manager: here the delay is minutes, and each platform re-reads our calendar at its own pace, which can be hours. If an imported calendar has gone more than three hours without being read properly, the assistant and the website do not say the dates are free: they say they cannot check right now.
Requests in your panel
Each request reaches your panel and your email with dates, contact and the price the guest was quoted, and flags it if those nights are already taken. You accept or decline; the assistant never confirms.
The guest report
One link per booking where the guest fills in their details from their phone, and a step-by-step guide. You export them and report them on SES.Hospedajes; StaySuite does not send them.
Ten situations from an ordinary week
None of these are made up: they're what happens at any holiday let. What changes isn't that they happen, it's who deals with them and how long it takes.
Phone
The eleven-o'clock-at-night question
"Is the long weekend free?" The assistant checks the single calendar, says whether those nights are free and what they would cost, and takes the request with the price it quoted. In the morning you accept or decline it in your panel.
Phone
A call while you're getting the house ready
The phone rings with your hands full of laundry. The assistant answers, searches your properties, takes the request and, if they'd rather speak to you, leaves you a note.
Panel
Dates that clash
A request arrives for nights that an Airbnb booking already holds. The panel flags it on the request itself, so you can decline without calling anyone.
Calendar
A booking comes in through Airbnb
Roughly every 20 minutes we read the platform's calendar and block those nights here. We publish yours so they block yours, at their own pace.
Panel
The guest report half done
Details are missing for two of the four guests. In your panel you see which ones, so you can chase them yourself within the twenty-four-hour deadline.
Phone
The usual questions
Are dogs allowed, is there wifi, how many beds. The assistant answers from what's on the listing; what isn't there, the owner confirms and it's noted down.
Phone
The listing, on their phone
When a property suits them, the assistant offers to send the listing with photos by SMS or by email and, with their go-ahead, sends it.
Panel
Listening to what was said
Every call with its recording, transcript, summary and score, so you know what the guest was told.
Phone
A big group asking about beds
Eight people, three cars, one night. If the listing covers it, the assistant answers; if not, it notes it down for you to answer, with no blind negotiating.
Website
A guest opens the listing
Photos and a description on your website, with a contact form. The message reaches you and you reply.
The same booking, two different routes
Four nights in July at Casa del Roble, €1,240. Here's what lands in your account depending on where the booking comes through.
Through Airbnb
1.047,80 €
€192.20 goes in commission, 15.5%.
Direct booking
1.240,00 €
No commission. Not Airbnb's, not ours.
StaySuite costs €348 a year on the single-property plan. Two direct bookings a year that would otherwise have gone through a platform pay for it. The third one's yours.
Everything that's said gets recorded, and you're the one who listens
Letting a machine talk to your guests is only acceptable if you can check what it's telling them. Every call is recorded in full and you can listen back to it whenever you want in your panel, next to its transcript and its summary, to know exactly how it went; the assistant tells the caller it's being recorded, as the law requires. And every conversation, call or chat, shows which channel it came in through and where things stand.
Your property's panel
Call09:149/10
Web call2 min ago
Website chatyesterday4/10
Callyesterday6/10
Choose a conversation to see the transcript
And what stays entirely yours: the property is yours. The assistant checks the calendar and lets you know, but it never confirms a booking or takes payment: it gathers the request and you decide. If someone asks to speak to a person, the assistant takes their details so you call them back.
Read how it works4 minYour number stays yours
Trying the assistant does not ask you to touch the number your guests call today. First, here is what does not change.
What is not touched
Your number, left alone
The number on the sign, on the cards and in your long-standing listing stays yours, and you keep answering it. StaySuite does not divert or replace it.
What you can try today is the call from the browser on this website, with no dialling and no number given.
The guest report, with help
Twenty-four hours to report each guest, with fines of €100 to €600 if minor and €601 to €30,000 if serious (Organic Law 4/2015, art. 39.1). It's the part of the business nobody wants. We give you a form for the guest to fill in and a step-by-step guide; you submit it to SES.Hospedajes yourself.
- A step-by-step guide to the guest report on SES.Hospedajes
- A form where the guest fills in their details from their phone, with the data stored encrypted
- You submit it to SES.Hospedajes yourself
- Each guest's details in your panel, for you to export
The rules move on their own.
In July 2025 a compulsory national register came into force. In May 2026 the Supreme Court (Tribunal Supremo) struck it down for overstepping regional powers, and each region's own register took over again. The guest report, meanwhile, remains compulsory. We follow it closely and cover it in the guide.
The same person describing a house in Spanish, English and German
Three demonstration videos of one person, in their own voice in each language. They show the technique: language stops being a barrier when the face and the voice stay the same.
These are demonstration videos with a generated voice and likeness, and it is AI-generated content: say so when you publish it, as EU law requires. We do not offer this technique on your property's video today.
Read how it works4 minPricing
One monthly fee and no commission on your bookings, however they come in. What you charge the guest is yours.
Up to three
For owners with several properties in the same place.
Pioneer price
49 €/month99 €/month
50 € a month less than the standard rate · Until 31 December 2026
58,80 €/month paying monthly
Charged as 588 € once a year
Manager
For those managing other people's properties.
Pioneer price
99 €/month199 €/month
100 € a month less than the standard rate · Until 31 December 2026
118,80 €/month paying monthly
Charged as 1.188 € once a year
The price you join at is the price you renew at. While your subscription stays active your fee does not go up: increases apply only to people who sign up later. If you cancel and come back, you join at whatever the rate is then, and changing plan is quoted at the new plan's current rate.
Prices exclude VAT. Setup is 145 € once and covers the configuration and the connection to what you already use. No minimum term: you come and go as you please. Outside the pioneer window it is 290 €.
Run the numbers with your own figures
They're set low on purpose. Move them until they look like your case: what matters isn't the fee, it's how many bookings are falling through the cracks today or going through a platform instead.
7.2bookings a year that slip through the cracks today
€4,464what those bookings add up to over a year
€588what the service costs over that same year
Win back a single direct booking a year and the service has already paid for itself. At these numbers, what slips through the cracks comes to €4,464 over the year.
The comparison is against the multi-property plan.
Start with one property
We build your website, cross-check your calendar with Airbnb and Booking over iCal, and set the assistant up answering your guests. If it works, you add the rest.