If I join at the pioneer price, does it go up when I renew?
The price you join at is the price you renew at. While your subscription stays active your fee does not go up: increases apply only to people who sign up later. If you cancel and come back, you join at whatever the rate is then, and changing plan is quoted at the new plan's current rate.
Is there anything to pay besides the monthly fee?
No. One fee per property and no commission on your bookings. What you charge the guest is yours in full.
How do the platforms block my dates?
StaySuite publishes your calendar as an iCal feed so Airbnb, Booking and the other platforms block your dates.
Do you take a commission on bookings?
No. Not on the direct booking and not on the one that comes through Airbnb or Booking. Only the monthly fee, which does not change whether you fill up or not.
Do I have to leave Airbnb and Booking?
No, and I would not advise it: they bring guests you cannot reach on your own. What StaySuite does is publish your calendar as an iCal feed so the platforms block your dates, and give you a place of your own where returning guests ask to book without commission.
How does the guest report work?
You create one link per booking and the guest fills in their details from their phone; you see them in the dashboard and export them. There is also a step-by-step guide. You submit it to SES.Hospedajes yourself within the twenty-four hour deadline: StaySuite does not send it.
Which languages does it answer in?
It is instructed to reply in the language it is spoken or written to in. We don't promise a fixed list of languages: try the assistant on this very website, in your guests' language.
What if I only have one property?
That is the twenty-nine euro a month plan. A house let four months a year covers the fee with a single direct booking that a platform would otherwise have taken a cut of.